FAQ
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to sales1@smartspower.com
Skype: steven821228
Phone: 0086-13489577737
E-mail: sales1@smartspower.com
We accept payment by T/T, L/C, Trade Assurance, PAYPAL.
PATPAL can be paid directly on the website. If you want to buy in bulk and large payment, please contact us by email (sales1@smartspower.com) to discuss with us in advance (payment by T/T, L/C, Trade Assurance is supported)
7 working days for samples, 15 working days for mass production.
Sure, but sample fees should be charged on your account.
Sure, you can, MOQ is 500pcs.
We promise to replace new ones to you if there is any defective happen during the warranty period.
Express, Ocean and air transportation (optional).
Our MOQ is 1pcs. better price for large quantity;
We accept EXW,FOB..(Optional)
Yes, we can suggest brand Lutron and Tridonic, they will perform well with our LED DALI dimmable led power supply. As usual, Lutron is more popular with North-Amerrcan market.
The working mode of our dimmable led power supply is electronic driver, which is different from the brands "Magnetitude" in North American market.
Our 60w triac dimmable led driver is no min load limitation type, so the load range could be 1w to 60w.
In order to extend their life to be 5 years warranty, we do suggest that the ideal load range of the led driver would be 80% led light.
The TC point is right above on the led transformer when you test it. So far, we didn't show it on the lables. If it is necessary for you, we will show TC point on the next orders, ok？Enclosed please find the picture of derating curve for your reference.
Yes, it include the DC male connector like in the picture and it's the US standard 3 prong plug in the AC.
Yes, the internally dimmable led driver for SMT-012-200VT is single output type and just 2 wires.
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